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Ethoca introduce Eliminator to eradicate chargeback costs

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In the rising tide of e-commerce fraud, one of the trickiest areas to control is so-called friendly fraud, particularly within the growing markets for digital goods.

As digital-goods sales rise, consumers are making more calls to card issuers to dispute certain new—and seemingly unfamiliar—charges on their statements, driving up the number of chargebacks issuers must cover before investigating each one with the merchant, experts say.

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