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Banks, perhaps more than any other sector have a big job to do in terms of digital transformation. Consumers want anytime, anywhere convenience across multiple devices and of course maximum security. Are banks meeting these needs?
A renewed focus on the customer was a central theme running through consumer surveys, research reports, advisors’ recommendations, conference panels in 2018. Here Frans Labuschagne, UK & Ireland country manager, from authentication and security firm, Entersekt tracks all the relevant numbers.
Read more here.