Dialect wins “Judges Special Award” at NECCA Awards 2023

by Dialect Communications

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Dialect, a customer experience solution provider within the Fintech and Payments industry is excited to announce they won the “Judges Special Award” at the North East Contact Centre Awards (NECCA), a competition that recognises excellence in the contact centre industry throughout the North East of England. 

Their hard work and unique skills in delivering outstanding customer experiences to their customers, their unique team and work culture impressed all the judges, and they were recognized for all their achievements. 

Born 3 years ago but with a strong dedication and passion for delivering outstanding customer experience for Fintechs, Dialect’s approach was appreciated and awarded amongst national and big enterprises such as Barclays, Atom Bank, Sage, and Worldpay. 

Laura Scott, COO at Dialect said “WOW! It’s incredible to receive recognition of the fantastic team that we have built! Standing on the stage, with many of the Dialect team was a proud moment! The comments from the judges have been phenomenal and acknowledged all the work so far, to build out something truly special. Let the celebrations begin!”  

Helen McCaine, Head of Customer Experience at Dialect added “What a night, I’m still smiling! It was great to be recognised by the Judges for how far we have come in such a short time. I’m very proud of my Team at Dialect and it was fantastic to see so many of our Dialect Diamond winners attend the event. Their faces and screams said it all when we won! I’m delighted to be part of the Dialect family and look forward to our exciting future.” 

Being awarded the “Judges Special Award” and shortlisted for 2 other categories in the industry shows the commitment of team Dialect and how their last year’s hard work paid off. 


Article by Dialect

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