Cellbunq announces < 1 minute business onboarding through the power of AI & conversational AI

by Cellbunq announces < 1 minute KYB Express

Share this post

Cellbunq, a leading platform provider for B2B and B2C onboarding, is announcing its latest feature to its compliance platform; a merchant onboarding system that can be completed in less than a minute by users from around the globe. This innovative addition ensures that companies do not miss out on potential conversions from clients eager to sign up.

The concept is simple: the smoother and more streamlined the onboarding process, the greater the number of clients who will successfully complete it. This core principle inspired Cellbunq to craft a fully automated merchant onboarding process.

In the past, onboarding businesses was a tedious task, often resulting in a significant number of drop-offs. While verifying individual customers (KYC) has largely been automated, verifying businesses (KYB) has remained stuck in a manual process for the past decade.

Cellbunq, at the forefront of automated and seamless business onboarding, takes it a step further with this fully automated, rapid process that can verify anyone in a minute or less.

“We see automated merchant onboarding as the future. While it may not qualify for a complete CDD/EDD process for all merchants due to regulatory requirements, it serves as an efficient preliminary check to determine if onboarding is the right choice.”

* Kiya Boyd, Senior Sales Representative

 

Here’s how it works: Instead of bombarding the merchant with a slew of static, labor-intensive questions, the company has transitioned to a more personalized confirmation approach. Once a client selects their company, the power of AI comes into play, extracting almost any company details. The client’s role becomes confirming that these details remain accurate, especially when some sources may not provide real-time updates.

The information about the business is presented in a conversational format, such as, “We’ve found two listed directors. Can you confirm if there have been any changes?” Clients simply need to confirm or correct the information. During this confirmation process, we leverage conversational AI to gain a comprehensive understanding of the merchant.

Once the merchant completes the onboarding process, we generate a comprehensive onboarding profile of the company, allowing clients to make an informed decision about whether they want to proceed with onboarding.

cellbunq_logo_black
Article by Cellbunq systems ab

More To Explore

Membership

Merchant Community Membership

Are you a member of The Payments Association?

Member benefits include free tickets, discounts to more tickets, elevated brand visibility and more. Sign in to book tickets and find out more.

Welcome

Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.

Having trouble signing?

We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.

First things first

Have you set up your Member account yet? If not, click here to do so.

Still not receiving your auto-login link?

Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.

Please click the button below which relates to the issue you’re having.

I didn't receive an e-mail

Tip: Check your spam

Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association

Tip: Check “other” tabs

Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.

Tip: Click the link within 60 minutes

For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.

Tip: Only click once

The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.

Tip: Delete old login e-mails

Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.

Tip: Check your security policies

Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.

Need to change your e-mail address?

For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.

Still got a question?