Fraud prevention technology detects anomalies in typical user online behavior patterns to identify potential threats.
20th September 2021 – CaixaBank has worked together with the start-up Revelock, recently acquired by Feedzai, to develop a solution based on artificial intelligence and aimed at preventing fraud in digital banking channels. The partnership comes as part of CaixaBank’s wider strategy of collaboration with start-ups to identify key talent and accelerate innovation.
The technology, which is already integrated into CaixaBankNow, CaixaBank‘s online banking platform, detects alterations in customers’ habitual patterns of behavior during online transactions that could be the result of attempted fraud by cybercriminals, regardless of the type or sophistication of threat technique being used.
The solution continuously assesses users’ online interactions and works to identify cybercriminals hiding among legitimate customers, providing greater security and mitigating future risks.
Through this partnership,CaixaBank is reinforcing its strategy of applying cutting-edge technology to the digitization of its processes, the creation of new financial services and fraud control. It is also making progress in the application of biometrics to its security strategy, a technology that reinforces identification security while remaining invisible to the customer, maintaining a frictionless customer experience.
CaixaBank has been a global pioneer in the development of projects involving biometric technology, such as leveraging facial recognition at ATMs to make withdrawals without entering a PIN.
The project is also the result of the bank’s commitment to a strategy of collaboration with start-ups, which enables the bank to improve its agility and efficiency in innovation, speed up the time from idea to implementation, and identify talent. In turn, for start-ups, collaborating with companies like CaixaBank allows them to scale quickly.
CaixaBank has been working with Revelock on digital security and fraud prevention projects since 2015.
Technology and digitalization are key to CaixaBank‘s business model, which has more than 10 million digital customers, the largest digital customer base in Spain.
Thanks to its digital transformation strategy,CaixaBank has become one of the most highly rated banks in the world for the quality of its digital products and services, with awards such as “Best Bank in the World in Retail Banking 2020” and “Best Bank in Spain 2020” from the US magazine Global Finance.
These awards are in addition to those obtained in the field of digital banking, such as “Best Digital Bank in Retail Banking in Spain 2020”, and in the field of private banking, in which CaixaBank has been chosen “Best Private Banking Institution in Europe for its culture and digital vision 2020”.
Log in to access complimentary passes or discounts and access exclusive content as part of your membership. An auto-login link will be sent directly to your email.
We use an auto-login link to ensure optimum security for your members hub. Simply enter your professional work e-mail address into the input area and you’ll receive a link to directly access your account.
Instead of using passwords, we e-mail you a link to log in to the site. This allows us to automatically verify you and apply member benefits based on your e-mail domain name.
Please click the button below which relates to the issue you’re having.
Sometimes our e-mails end up in spam. Make sure to check your spam folder for e-mails from The Payments Association
Most modern e-mail clients now separate e-mails into different tabs. For example, Outlook has an “Other” tab, and Gmail has tabs for different types of e-mails, such as promotional.
For security reasons the link will expire after 60 minutes. Try submitting the login form again and wait a few seconds for the e-mail to arrive.
The link will only work one time – once it’s been clicked, the link won’t log you in again. Instead, you’ll need to go back to the login screen and generate a new link.
Make sure you’re clicking the link on the most recent e-mail that’s been sent to you. We recommend deleting the e-mail once you’ve clicked the link.
Some security systems will automatically click on links in e-mails to check for phishing, malware, viruses and other malicious threats. If these have been clicked, it won’t work when you try to click on the link.
For security reasons, e-mail address changes can only be complete by your Member Engagement Manager. Please contact the team directly for further help.
