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Since last year, AI has been trying to take over the jobs of translators, copywriters, graphic designers, and other creative professionals. It generates texts that are almost indistinguishable from human-written ones and pictures that seem like Photoshop perfection. It was only a matter of time before someone used the newly discovered AI skills for the wrong cause.
A very indistinctive website at first sight, VerifTools enables its users to generate authentic pictures of IDs and passports. Based on a real ID/passport template of your chosen country. Simply fill in your (fake) personal details, upload your handwritten signature and a photo (don’t worry about the improper background in the picture; VerifTools takes care of it), and bam, the proof of your new identity exists on paper! Become a US citizen overnight and apply for a job there. Or fake your personal details, cash in a quick loan and then pretend it wasn’t you.
We’re not criminals here, so we’ve just run out of options for using a fake ID—but surely, those less sincere among us will come up with many more ways to (mis)use it.
VerifTools’ homepage warns that it takes no responsibility for what its users do with the generated IDs and advises people to respect their country’s laws and regulations. Sure. Is there any country that happily allows people to generate official documents independently? We don’t think so.
Client onboarding & verification
Who should be concerned about these malicious AI tools? Companies need to verify their users’ identities online. This is a common customer requirement, sped up by all the lockdowns we’ve experienced over the last few years. People don’t want to go to service providers in person. Today, people sort things out from the comfort of their own homes.
The client onboarding process inevitably shifts towards digital, not just in finance (banks, insurance companies, loan providers etc.). This is happening in many areas. The most susceptible to fraudulent ID use are service providers, who find it complicated to verify identities through official registers. They might soon find themselves torn between the necessity to allow digital onboarding and the need to check presented data personally.
The already sticky situation gets even more tricky when a foreign factor is at play. Verifying a foreigner’s identity can become a nightmare for telecommunication companies, HR departments, utility providers, and many others — bearing in mind they need to be careful about their conduct not being viewed as discriminating, especially not within the EU. A real minefield to navigate for many service providers.
That is why the ongoing shift to digital is a welcomed opportunity for shady companies like VerifTools — for which FakeItTools or FraudTools would be a much more apt name.
Protect your business from AI-generated fake IDs
As a service provider, you need to ensure that your verification process for new clients is secure enough and that no fake ID passes through. There are two fool-proof ways to do so.
- Verify a new client in person, requiring physical proof of identity. At least until AI teams up with 3D printers and they start issuing their own IDs together. Most companies and institutions want to avoid the in-person identity check for the sake of not making their clients shy away.
- This leaves us with another option — a unified ID verification system. As a service provider, you can connect to an official ID verification system based on secure user authentication methods (it usually requires physical ID verification at the very beginning). Let’s talk more about this one.
Federated ID approach
Many EU countries already employ an official ID verification system (such as SmartID in Estonia or BankID in the Czech Republic). Companies that use this system can rest assured that no fake ID passes through it — users’ identity is verified in person, but only once, at the very beginning.
This approach is known under various names — Federated Identity, One Identity, and the Federated Approach. Here’s how it works: A system is built in which people have their identity verified just once, at their first contact with the system — for example, when they open their first bank account at the age of 18. All the following client verifications is based on that. When this person applies for a mortgage loan (by another bank) at the age of 27, the mortgaging bank simply checks with the first bank whether the client is really who they claim to be. The same applies to insurance and other financial services.
“In the Czech Republic, BankID now serves as a popular remote authentication method for citizens when dealing with authorities — such as the Tax and Social Security Office. Interestingly, Czech BankID was not created by the state; it started as a private initiative of the five largest local banks that had decided it was high time to stop making people go to banks in person whenever they needed something. Over time, BankID spread to other Czech banks. In the end, it was adopted by state authorities, too,” explains Milan Hrdlička, business development manager of MONET+, a Czech provider of client authentication solutions and BankID implementation.
In a world where generating a genuinely looking fake ID of any country takes just a few minutes, banks and other financial institutions (and basically any service provider who needs to verify their clients’ identity) need to implement secure solutions that will help prevent these types of fraud. ASAP.
With federated ID solutions, it’s possible to secure your business against malintent without degrading the customer experience — clients can still do anything from anywhere, exactly as they want to.
“You can’t turn your back on digital for the sake of security. Even if your country’s not in the EU and the unified EU Digital Wallet doesn’t concern you yet. The demand of clients to do everything online is here to stay, and if you don’t provide this option, your competition will,” is the final message from MONET+’s Milan Hrdlička.