![](https://thepaymentsassociation.org/wp-content/uploads/sites/7/2023/07/NextGen-breaking-down-silos-1.png)
To unleash the power of next-generation fintech, FIs must adopt next-generation operational models.
Successful businesses know that success relies on putting the customer at the centre of everything they do, but sometimes this aim gets lost in the day-to-day running of the business.