Payments Compliance Training Programme

Part 1 – Best Practice Financial Crime Management

Held on 5th November 2020 by Philip Creed of fscom.


  • Visa introduction and welcome
  • Understanding Money Laundering, Terrorist Financing and Sanctions
  • Creating and maintaining an AML/CTF Risk Framework
  • What is your risk appetite? And creating a risk-based approach
  • SDD, CDD, EDD and periodic refresh
  • Suspicious Activity Report obligations
  • PEPs, Sanctions and Adverse Media Screening

Part 2 - Managing Safeguarding, Open Banking & Strong Customer Authentication

Held on 3rd December 2020 by Alison Donnelly, Director and Founder of fscom.


  • Understanding the payments regulatory regime and consumer protection
  • Who needs to safeguard and how
  • Payment initiation and account information services – what they are and how the consumer is protected
  • Open banking requirements
  • Strong customer authentication requirements
  • Capital adequacy and customer communication

Part 3 - Cybersecurity for PSPs

Held on 13th January 2021 by Simon Whittaker of fscom.


  • Cyber Security – fundamental security concepts
  • Anatomy of a breach
  • How and why are organisations targeted?
  • IT Security vs Social Engineering Malware & Other Cyber Threats
  • Help your third parties be cyber secure
  • A guide to password (in)security
  • Compromise examples
  • “The Cloud” – sharing responsibility with your cloud providers
  • Recovering from disaster

Preparing for a Cyber Security Audit

In partnership with Visa and fscom


In partnership with Visa and fscom


In partnership with Visa and fscom

The FCA Approach to Complaints

In partnership with Visa and fscom

Best Practice Financial Crime Management

In partnership with Visa and fscom

Operational Resilience

January 2022 – in partnership with Visa and fscom


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