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What will incentivise retailers and consumers to switch to open banking?

March 16, 2023 @ 2:00 pm - 3:00 pm

A recent Forbes article stated that in the next 3-5 years, 76% of global banks predict that usage and customer adoption of open banking applications will increase by 50%. Open banking certainly improves customer experience and offers a decreased risk of fraud and associated costs. Yet uptake among retailers currently remains slower than desired.

In this open banking themed webinar, join us as we investigate what can be done to assist retailers to make the shift across to open banking. How might the current cost of implementation be impacting takeup, and do retailers really want to give customers more choice at the point of sale, which could slow down transaction time and create queues?

From the consumer’s point of view, we will also discuss payer and buyer protection, and what kind of protection assurances might be needed to incentivise buyers to switch across to open banking, particularly for higher ticket items, in preference to the traditional debit card.

Now, join The Payments Association’s latest webinar to hear our senior expert speakers discussing the evolution of open banking.

As with most things in the industry, this will be a collaborative exchange of views so please join us to have your say. Plus, you will have the chance to have your questions answered live.



14:00 – Welcome remarks

  • Helen Child, Founder, Open Banking Excellence

14:05 – Fireside Chat: Addressing the elephant in the room: Payer and buyer protection

Examining the value of open banking payments for the retail industry and identifying the outstanding challenges are that the industry needs to address.

  • Jan van Vonno, Head of Industry Strategy, Tink
  • Helen Child, Founder, Open Banking Excellence

14:20 – Panel Discussion with Live Q&A

  • Helen Child, Founder, Open Banking Excellence (moderator)
  • Stephen Wright, Head of Regulation & Standards, Open Banking, NatWest Group
  • Peter Harmston, Partner, Head of Payments Consulting, KPMG
  • Judith Crawford, Director of Policy and Operations, Electric Money Association (EMA)

15:00 – Event Ends




March 16, 2023
2:00 pm - 3:00 pm
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