21 November 2023

Royal Lancaster Hotel,
Lancaster Terrace
London W2 2TY

Agenda for Financial Crime 360 2022

Financial Crime 360 2022

Tuesday 21st November 2022, London


Registration & Welcome Coffee


Welcome remarks & Attendees Orientation

 Senior representative, The Payments Association 


Is the Government doing enough to address Financial Crime? 

  • What are the government’s legislative plans following the enactment of the Economic Crime and Corporate Transparency Bill? 

Lord Holmes of Richmond


Keynote panel: Financial Crime is the biggest challenge facing the payments industry. What can we do to reduce this threat to our customers and, as a result, our industry’s very existence?

  • How are global organisations managing and mitigating fraud risk?
  • How real-time payments can exacerbate fraud risk, and what to do about it
  • Educating consumers to help themselves – a naïve hope or realistic prospect?
  • How PSD3 may help with crime prevention, and whether it will be adopted in the UK

Marion King, Chair of the Advisory Board, The Payments Association (moderator)

Chris Hemsley, Managing Director, Payment Systems Regulator

Nick Perkins, Head of Fraud, Natwest 

Adrian Searle, Director National Economic Crime Centre, National Crime Agency  

Jason Robinson, Deputy Chief Compliance Officer, FIS 

09:40 Audience Q&A

Keynote presentation:  The evolving landscape and the industry’s response

  • How is the landscape evolving and what fraud trends are we seeing? 
  • What are some real-life examples that really shine a light on the rising sophistication of fraudsters? 
  • What are Visa doing to drive down fraud? 
  • How can we work together and collaborate as an industry?

David Capezza, Vice President – Risk Services, Visa

10:05 Audience Q&A

Keynote Presentation: Tackling Economic Crime – an update on the FCA’s work and its developing priorities 

  • How the FCA’s work is evolving across all areas of Economic Crime (including sanctions and fraud)?
  • How the FCA is working to further develop collaboration within the Economic Crime system?

Andrew Wigston, Head of Financial Crime, Financial Conduct Authority 

10:30                                                                                                                Morning networking break

Keynote panelHow can industry collaboration and data sharing among entities involved in a payment transaction reduce financial crime?

  • How and what should the set-up look like for ease of communication between all institutions for this to be successfully adopted within internal processes? 
  • What are the common challenges that requires this level of transparency and how it can really make a difference where new ways of payments are coming into play? 
  • How can banks use data points/sharing such as IP address, Geo location, machines to help identify crime gangs earlier in the chain? 
  • What legislative changes are required to enable data sharing to be done safely, and commercially?

Mark McMurtrie, Director, Payments Consultancy Limited (moderator)

Matthew Wilson, Director or Sales, EMEA, Ekata

Simon Miller, Director of Policy and Communications, Stop Scams UK

Olivier Morlet, Regional Head of Financial Crime, HSBC 

Niki Garcha-Davies, Head of Financial Crime, Lloyds Banking 


Keynote Presentation: The biggest problem in the payment ecosystem from a bank’s perspective

  • Why is Authorised Push Payment Fraud (APP) so difficult for banks to detect and to prevent?
  • Why authentication is not a panacea?
  • What government-industry coordinated action is needed to stem this growing problem?

Vinaya Parvate, 
MD Global Head of Fraud Risk, Citi Group 


Panel Discussion: Payment fraud – What needs to be done across the industry to mitigate risk and future proof your bank & customers? 

  • The how, when and why. A discussion on the key challenges, including identifying the fraudsters ahead of the game and how this can be done operationally.
  • How should you educate your teams to identify fraud before customers become victims? What training should be in place? How should this be integrated within internal processes and when the regulatory framework is updated? How are banks updating terms and conditions with new policies?

Jane Barber, Payments Regulatory & Trade Association Lead, NatWest Group (moderator)

Keith Stanton, Global Product Manager, FIS

Sandra Peaston, Director of Research & Development, CIFAS

John Roch, Detective Superintendent, Head of Economic Crime, Metropolitan Police 

Kate Fitzgerald, Head of Policy, Payment Systems Regulator 


                                                                                                      Lunch & Learn

Lunch and Learn 1: How technology can help to manage regulatory updates

Ana Arxer, Senior Enterprise Account ExecutivesServiceNow 

Lunch and Learn 2: Navigating the biggest challenge in AI fraud technology – how do underwriters and AI models talk to each other?

Ben O’Brien, Managing Director, Jaywing 
Nick Sime, Head of Modelling, Jaywing 

Lunch and Learn 3: Current and future fincrime programmes in banking and finance

Carley Buttinoni, Economic Crime and Payments Practice Lead, Adams and Oliver


Track A: Fraud

Chair:  Mark McMurtrie,Director, Payments Consultancy Limited

Track B: AML

Chair:  Jane Jee, Director, Jee Associates Limited and Project Financial Crime Lead, The Payments Association


Panel Discussion: Exploring the types of scams defrauders are leveraging today to create a roadmap on how to tackle them 

  • Authorised push payments, investment scams, romance scams, social engineering
  • The impact on scams due to the rise of living costs/crisis- how do we improve the education of customers to not provide personal info?
  • How can these be monitored and identified by the banks and customers?
  • How can AI and automation be leveraged?

Mark McMurtrie, Director, Payments Consultancy Limited (moderator)

Jason Costain, Head of Fraud Analytics & Threat Management, NatWest Group 

Richard Peter Trim, Adviser, Visa

Amber Burridge, Head of Fraud Intelligence, CIFAS

Adam Speakman, Head of Fraud Systems and Controls, Lloyds Banking Group 

Panel Discussion: Financial Crime: are we going in the right direction?

  • The PA’s Facing up to financial crime report looked at the estimates for money laundering and fraud losses and concluded that we didn’t really know how big the problem is. Is that still true?
  • Are we doing enough about data sharing? can you monitor and set up systems internally to safeguard from within? 
  • SARs for AML have been a well recognised challenge to improve with many raised and few ultimately followed up on. Have we moved forward? 
  • The report highlighted 9 key themes and 12 recommendations: which are still awaiting action, and which are no longer relevant? 

Jonathan Williams
, Payments Specialist, Payment Systems Regulator (moderator) 

Neil Turner, Project Member, The Payments Association

Jane Jee, Director, Jee Associates Limited and Project Financial Crime 


Fireside Chat: The future of payment systems fraud control from a banks perspective 

Chris Ainsley, Head of fraud risk management, Santander 

Panel Discussion: Embracing the reality of the Digital Identity era

  • What are the challenges and threats that this brings?
  • What does the regulatory landscape look like?
  • How should identities be verified? Deep fake technology is an example of technology which allows you to impersonate a celebrity and use this to open bank accounts- how can this be stopped?   

Alison McDowell, Co-Founder and Director, Beruku Advisory (moderator)

Teresa Soter Henriques, Policy Advisor, DCMS

Paul-Christian Stoy, Senior Field Data Scientist, EMEA office, Ekata



Panel Discussion: Regulatory Challenges when making fast payments 

  • What do regulators expect from banks? 
  • What are the challenges here in both national & international payments?  
  • How to stop fraud whilst complying with the scheme rules? 
  • How do we distinguish between scheme rules and regulations?  

Teresa Connors, 
Managing Director, Payment Matters and Ambassador, The Payments Association (moderator)

David Heron, Head of Standards, Pay.UK

Alasdair Macfarlane, Head of Fraud Prevention & Response, NatWest Group 

Kathryn Westmore, Senior Research Fellow, Centre for Financial Crime and Security, RUSI

Panel Discussion: The role of technology in AML

  • Data generation and the advantage for defrauders – how to prevent this
  • How can you benefit from digitally transforming your systems?
  • What are the opportunities and challenges in this space?
  • Why is transactional monitoring and screening programs much more effective for AML?
  • How can AI help with KYC processes?

Andrew Churchill,
 Project Member, The Payments Association (moderator)

John Sam-Kubam, MLRO, Head of Financial Crime, Crown Agents Bank 

Nicholas Ryder, Professor, Financial Crime, Cardiff University  

Nitzan Solomon, Head of Transaction Monitoring AML & Fraud, Revolut  

Jess Xiao, Financial Crimes Manager, Gemini  


Afternoon Break 


Closing Keynote discussion: Social engineering and educating your customers in digital era

  • Understanding the mindset of fraudsters to predict the threat when building strategies
  • The impact of fraud on consumers – how understanding this will help place better strategies
  • How do you reach your customers to educate them on these pending threats?
  • Moral hazard – how do you create social responsibility in customers in an era of carelessness?
  • The vulnerable are easy targets for defrauders, especially as many are not using the digital platforms to bank – how do you reach this type of customer and build that customer and bank relationship?

Sara George, Partner, Sidley Austin (moderator)

Paul Maskall, Manager, Fraud & Cyber Crime Prevention, UK Finance

Mike LaCorte, Chief Executive Officer, Conflict International


End of Conference & Networking Reception