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SUMMARY:FCA Engagement Session: Help Shape the Future of Complaints Reporting
DESCRIPTION:Join us for a focused engagement session with the Financial Conduct Authority (FCA) as they present their proposals under Consultation Paper CP25/13\, aimed at improving the way firms report customer complaints. \nThis exclusive one-hour online session is designed for regulated payment service providers who are members of The Payments Association and are responsible for submitting complaints returns. It’s an opportunity to: \n\n\nUnderstand the FCA’s proposed changes to complaints reporting \n\n\nAsk questions directly to the FCA \n\n\nInform your response to the consultation with expert insights \n\n\nWho Should Attend:This session is essential for regulated payment service providers who are members of The Payments Association and are involved in regulatory reporting and compliance processes. \nWhy Attend?Your feedback can help shape the final guidance and ensure it reflects the practical realities of your business. Don’t miss the chance to contribute to the conversation and stay ahead of regulatory changes.
URL:https://thepaymentsassociation.org/event/fca-engagement-session-help-shape-the-future-of-complaints-reporting/
CATEGORIES:Policy/Stakeholder Engagement Events
ATTACH;FMTTYPE=image/png:https://thepaymentsassociation.org/wp-content/uploads/2025/05/FCA-Engagement-Session-Help-Shape-the-Future-of-Complaints-Reporting-event-listing.png
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