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UID:10000214-1758117600-1758121200@thepaymentsassociation.org
SUMMARY:Stopping fraud before it happens: Strategies for chargebacks\, refund abuse\, and policy misuse
DESCRIPTION:Purpose\nIn this session\, we’ll be rewriting the rulebook on fraud prevention. Specifically\, by joining this session\, you’ll learn how merchants can harness new approaches and data intelligence to: \n\nPrevent fraud before it happens\, rather than just reacting to it\nProtect revenue while improving payment acceptance and conversion rates\nResolve disputes faster and more fairly\, without unnecessary operational overheads\nimprove customer experience and build loyalty\n\nJoin us to explore how smarter strategies can give merchants an edge in a competitive market\, where preventing first-party fraud and protecting customer trust go hand-in-hand. \nDiscussion topics\n\nFocus on service fraud challenges: card fraud\, first-party fraud\, friendly fraud\, chargeback disputes\, and organised crime exploiting platform policies.\nKeep the session merchant-centred\, highlighting prevention strategies and practical approaches.\nEcosystem perspective: payments providers + merchants together.\n\nWho should attend?\n\n\nFraud prevention and compliance professionals\n\n\nRisk management teams at banks\, fintechs\, merchants\, and payment service providers\n\n\nOperations leads handling chargebacks and disputes\n\n\nPolicy designers and platform moderators\n\n\nRegulators
URL:https://thepaymentsassociation.org/event/stopping-fraud-before-it-happens-strategies-for-chargebacks-refund-abuse-and-policy-misuse/
CATEGORIES:Payments Lab
ATTACH;FMTTYPE=image/png:https://thepaymentsassociation.org/wp-content/uploads/2025/08/Merchant-Payments-Lab-September-2025-2.png
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